Customised solutions

Solutions that solve specific needs through AI (automation of repetitive tasks, content generation, behavioural anticipation or anomaly detection).

Use cases

This view groups practical scenarios where applying technology generates tangible value.

Automation of repetitive processes (RPA + AI)

  • Conversational assistants who understand and respond accurately using your internal documentation
  • Tools to support support support, sales or customer service with suggested answers in real time
  • Automation of administrative processes such as claims management, document validation or compliance control
  • Automated workflows integrating multiple systems (ERP, CRM, RPA, APIs, etc.) without manual intervention
  • Automatic registration of users or customers from distributed information
  • Intelligent approval of transactions, contracts or requests according to dynamic rules
  • Intelligent document processing (invoices, contracts, mailings)
  • B2B or B2C sales agent (prospecting, answering queries, closing)

Content generation (text, image, video, code)

  • Scalable content generators for catalogues, product sheets or commercial proposals
  • Automatic generation of reports / summaries
  • Commercial / marketing action recommender
  • Decision Dashboard with AI (co-pilot type)

Predictive analytics

  • Predictive models that help anticipate customer churn, forecast demand or mitigate default risks, among other things
  • Commercial / marketing action recommender
  • Decision Dashboard with AI (co-pilot type)

Classification / anomaly detection

  • Classificatory models to categorise products, processes or events according to business-relevant criteria
  • Detection of patterns and anomalies in historical data, images or information flows, applicable to environments such as industry, finance or logistics
  • Automatic sorting of tickets or messages according to intent, urgency or content
  • Image and video analysis to detect behaviour, risks or patterns in environments such as shops, factories, hospitals or public spaces

Data enrichment

  • Segmentation models that group customers, products or processes according to their actual behaviour, improving personalisation and decision making
  • Analysis of open surveys, reviews or comments on digital channels
  • Automatic extraction of key information in texts: dates, names, decisions, motives, entities…
  • Intelligent document processing (invoices, contracts, mailings)