Reputation and active listening agent
The agent monitors the channels, analyzes sentiment in real time, and generates a response adapted to the brand's tone. Some are sent automatically, while others are approved by the team.
Multichannel monitoring: Google Reviews, Trustpilot, social media, forums, etc.
Sentiment analysis with automatic prioritization of critical reviews
Respuestas generativas ajustadas al tono de marca, idioma y contexto del comentario